Terms and Conditions

Welcome to AURA, operated by AURA NEW LIFE LLC ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, [https://auracode.us/](https://auracode.us/) (the "Site"), and the purchase of our natural dietary supplements (the "Products").

By accessing the Site, registering an account, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our Products.

1. Eligibility and Use of the Site

• Age Requirement: By using this Site, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction of residence.
• Permitted Use: You agree to use the Site only for lawful purposes and in compliance with all applicable local, state, national, and international laws.
• Account Security: If you create an account on our Site, you are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Dietary Supplement and Medical Disclaimer

• No Medical Advice: The information, content, and products provided on this Site are for educational and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease, nor should they be used as a substitute for professional medical advice, diagnosis, or treatment.
• FDA Disclaimer: The statements on this Site have not been evaluated by the Food and Drug Administration (FDA).
• Consultation: Always consult your physician, doctor, or a qualified healthcare provider before starting any new supplement regimen, especially if you are pregnant, nursing, taking medications, or have a pre-existing medical condition.

3. Purchases, Pricing, and Payments

• Product Availability: All products listed on our Site are subject to availability. We reserve the right to limit the quantities of any products we offer or discontinue any product at any time without notice.
• Pricing: All prices are displayed in USD (U.S. Dollars) and are subject to change without notice. Shipping fees and applicable sales taxes will be calculated and added at checkout.
• Billing Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse or cancel any order if we suspect fraudulent, unauthorized, or illegal activity.

4. Shipping and Delivery

• Shipping Destinations: We offer shipping to addresses within the United States and Canada.
• Shipping Rates: Shipping charges are calculated at checkout based on the quantity of items purchased:
  • Domestic US Shipping: $6.99 USD for 1–2 items, $9.99 USD for 2–4 items, and $15.99 USD for 4–10 items.
  • Canada Shipping: $8.99 CAD/USD equivalent for 1–2 items, $11.99 CAD/USD equivalent for 3–4 items, and $15.99 CAD/USD equivalent for 4+ items.
• Delivery Estimates: Any delivery times provided by us are estimates only. We are not liable for shipping delays caused by carrier disruptions, customs clearances, or other factors beyond our reasonable control.

5. Returns and Refunds

• 30-Day Return Window: We want you to be satisfied with your purchase. We offer a 30-day return policy on our Products.
• Return Process: To initiate a return, you must contact our support team through our Support Page.
• Return Fees: Unless the return is due to our error or a damaged product, the customer is responsible for all return shipping costs. Items must be returned securely via mail.

6. Intellectual Property

• Ownership: All content on this Site—including but not limited to text, graphics, logos, images, product descriptions, digital designs, and software—is the property of AURA NEW LIFE LLC or its content suppliers and is protected by intellectual property laws.
• Restrictions: You may not copy, reproduce, distribute, modify, create derivative works from, or publicly display any content from our Site without our express prior written consent.

7. Limitation of Liability and Indemnification

• Disclaimer of Warranties: Our Site and Products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, to the fullest extent permitted by law.
• Limitation of Liability: In no event shall AURA NEW LIFE LLC, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or the consumption of our Products. Our total liability to you for any claim shall not exceed the purchase price of the products you purchased.
• Indemnification: You agree to indemnify and hold harmless AURA NEW LIFE LLC and its affiliates from any claims, damages, liabilities, costs, and expenses (including attorney's fees) arising from your breach of these Terms or your misuse of the Site or Products.

8. Governing Law and Jurisdiction

These Terms and your relationship with us shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site shall be instituted exclusively in the state or federal courts located in Florida.

9. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Company Name: AURA NEW LIFE LLC
• Mailing Address: 501 Golden Isles DR #101, Hallandale Beach, FL 33009
• Contact Email: team@auracode.us

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